Celoriva Shop Protection

Easy returns and refunds:

• In most cases refunds are processed within 24 hours of drop-off.
• Free returns on most items for 30 days
• Easy dropoffs at UPS, USPS, FedEx or Walgreens
• No box/label required at UPS, simply scan the QR code

Money-back guarantee:

Our coverage is completely free and automatic on eligible order for up to 90 days - if your item arrives damaged or defective. Limitations and exclusions apply.

Delivery guarantee:

Get automatically refunded if your package is reported as lost or damaged by the carrier

Secure payments:

• CELORIVA website uses highly secure payment methods.
  Transactions are fully encrypted and regulated by the Payment Card Industry Data Security Standard
  (PCI DSS)
• We never share payment information with sellers
  

• Security certifications:

  "Verified by VISA" and "MasterCard SecureCode"

Data privacy

We are committed to protecting your privacy. Multiple safeguards secure your data, and we will never share or sell your information without your consent.

View Celoriva website's Privacy Policy to understand your rights, data security methods and use of any information.

24/7 support

Need help? Our virtual help centre is available 24/7, and our live agents are ready to assist you during business hours.